Privacy Policy

Last Updated: October 27, 2023

This Privacy Policy describes how vortis.top (operated by Li Jin, “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from vortis.top (the “Site”).

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

1.1. Personal Information You Provide to Us

When you make a purchase or attempt to make a purchase through the Site, we collect certain personal information from you, including:

  • Contact Information: Your name, email address, shipping address, billing address, and phone number.
  • Payment Information: Details required to process payments, such as credit card numbers or other payment account information. Please note that we do not store full payment card details on our servers; this information is handled by our secure payment gateway providers.
  • Account Information: If you create an account, we collect your username and password.
  • Communications: Records of your correspondence with us, such as customer support inquiries, feedback, or survey responses.

1.2. Information We Collect Automatically

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

  • Device Information: IP address, operating system, browser type, device type.
  • Usage Information: Pages viewed, time spent on pages, clickstream data, search queries.

1.3. Cookies and Tracking Technologies

We use “cookies” and similar tracking technologies to collect information and track your browsing activity. Cookies are small data files placed on your device or computer and often include an anonymous unique identifier. We use cookies for several purposes:

  • Essential Cookies: Necessary for the Site to function correctly (e.g., shopping cart, login).
  • Performance and Analytics Cookies: To understand how you use our Site, monitor performance, and improve user experience.
  • Functionality Cookies: To remember your preferences and choices (e.g., language or region).
  • Advertising Cookies: To deliver relevant advertisements and measure the effectiveness of our marketing campaigns.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Fulfill Orders: To process your orders, complete transactions, and deliver the products you purchase.
  • To Manage Your Account: To create and maintain your user account, if applicable.
  • To Improve Our Services: To analyze how our Site is used, understand customer preferences, and enhance our products and services.
  • To Personalize Your Experience: To tailor product recommendations and content to your interests.
  • To Communicate With You: To send order confirmations, shipping updates, respond to your inquiries, and send you marketing and promotional materials (if you have opted-in).
  • For Security and Fraud Prevention: To protect our Site and customers from fraudulent transactions and other illegal activities.
  • For Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your personal information with third parties only in the ways that are described in this Privacy Policy:

  • Service Providers: We share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, data analysis, email delivery, hosting services, and customer support. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
  • Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Protection of Rights: To protect the rights, property, or safety of vortis.top, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
  • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

We do not sell, rent, or trade your personal information to third parties for their direct marketing purposes.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include encryption, secure servers, and restricted access to data. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: You have the right to request access to the personal information we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Right to Erasure (“Right to be Forgotten”): You have the right to request that we delete your personal information, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below.

7. Third-Party Links

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children’s Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, your personal information, or our data practices, please contact us:

  • Company/Owner Name: Li Jin
  • Website: vortis.top
  • Address: 20241 North 67th Avenue, Glendale, AZ, US
  • Email: [email protected]
  • Phone: +13824833854